Shipping
Kindly note that the delivery guide below is for reference only. The below delivery time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control.
Reminder: The estimated delivery time is a general guide and does not apply to the certain remote areas.
Shipping Estimates
| Destination | Handling Time | Shipping Time | Total Est. Delivery |
| United Kingdom | 1-3 Business Days | 5-7 Business Days | 6-10 Business Days |
| Germany & EU | 1-3 Business Days | 5-7 Business Days | 6-10 Business Days |
Note
FREE UK Shipping on orders over £30. A flat fee of £5.99 applies to orders under £30.
FREE EU Shipping on orders over €30. A flat fee of €5.99 applies to orders under €30.
Orders are dispatched from our regional fulfillment centers to ensure the fastest delivery to the UK and Europe.
Tracking
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 2 to 3 business days for tracking to start showing information. Once the package gets taken from us, it travels to the logistics center, where it gets scanned and starts updating tracking status, and it is not unusual for a shipment to go more than 24 hours without an update while in transit.
You can track your parcel on Track Your Order page by entering order number and email address.
Having issues with your delivery?
If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.
We ship from multiple fulfillment centers worldwide to provide you with the fastest possible delivery service.
All customs duties incurred during shipping are borne by CASELES ™.